Meeting AgendaOpening - Thomas PrommerExecutive Speech - Antonio MuttoniSales Out Management - Philippe JoretB2B Concept - Jacky DanonBusiness Partner Marketing Programs & Events - Sylvia EngelmaierAdministration & Simplification Customer Fulfillment - Sylvia ScheerovaDeal Hub SPC - Grzegorz TomasiakIBM System & Technology Group News & Q4 Gameplan - Jens Heitmann for Uwe PosautzIBM Services and Business Partners - Beat ErbSoftware Group - Jim Koerner